Retention & Growth BizOps Lead
Listed on 2026-10-18
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Business
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Multiplier is seeking a Biz Ops Functional Ops Manager to lead the customer health and retention engine across Revenue Operations, Finance, GTM Data & Analytics, Product, and Customer Success. The role focuses on retention forecasting, health scoring, and capacity modeling to maximize Net Revenue Retention (NRR) and operational efficiency.
You will build data-driven dashboards, drive proactive actions, and design compensation and workforce strategies to align CS behavior with long-term revenue
Our organisation is growing, and we are hiring a Retention & Growth Biz Ops Lead in New York, NY, United States.
Learn more about the Retention & Growth Biz Ops Lead role in the description above.
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