Senior Vice President - Client Insights - LONDON

London, England, United Kingdom

Hybrid

Oct. 01, 2026

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The Senior Vice President (“SVP”), Commercial Banking is a senior member of the Client Insights team responsible for supporting the CCB CEO and the CCB ExCO and shaping and advancing the business' client agenda. The role partners closely with senior leadership, regional and product heads, Finance, Risk and other key stakeholders to identify growth opportunities, evaluate risks, assess strategic client priorities and translate them into clear, actionable recommendations.

The SVP will independently lead high-impact analytical work across business growth, client and market opportunities, competitive positioning, investment and resource allocation, risk and operating model effectiveness. There is heavy focus on market insights and competitor benchmarking.

The role requires strong strategic thinking and analytical rigor, including the ability to develop in-depth quantitative and qualitative analysis, alongside strong commercial judgement and a deep understanding of Citi’s organizational structure, internal processes, governance and stakeholder landscape.

The successful individual will be comfortable operating across both longer-term priorities and immediate CEO and ExCo needs, navigating effectively across Citi to bring together the right teams, data and perspectives. They will be expected to synthesize complex information into clear decision-oriented recommendations and help drive priorities from analysis through to execution.

• Lead high-impact business revenue generating projects and provide analysis and recommendations to the CCB CEO and Executive Committee on key business priorities.
• Lead qualitative and quantitative analysis across markets, competitors, clients and business performance, leveraging both internal Citi data and external sources.
• Lead project teams and independently execute priority initiatives, applying strong problem-solving, analytical, project management and communication skills
• Partner across CCB and broader Citi teams including regional and product leadership, finance, risk, and other functions to develop integrated perspectives and drive priorities forward
• Leverage a strong understanding of Citi’s organizational structure, internal processes, governance and stakeholder landscape to navigate the organization effectively and mobilize the right teams and resources
• Conduct competitive and industry analysis to assess emerging trends, competitor actions and potential implications for CCB
• Prepare high-quality materials, analyses and recommendations for the CCB CEO and CCB ExCo and other senior forums
• Coordinate effectively with key internal stakeholders and, where relevant, external parties to support senior manager priorities
• Represent and uphold Citi’s values, standards and culture

• Experience in Product Management, Business Management, Finance or other highly analytical functions
• Demonstrated ability to navigate Citi’s organizational structure, governance, processes and stakeholder landscape effectively, including working across multiple businesses, functions and geographies
• Strong understanding of how Citi operates, with the ability to identify the right teams, data sources and decision-making forums to advance priorities
• Strong quantitative and analytical skills, with the ability to work with complex data, identify key…