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Business Systems Analyst; BSA Revenue & Sales Automation; n8n​/Workato

Job in New York, New York County, New York, 10261, USA
Listing for: Palo Alto Innovation Labs
Full Time position
Listed on 2026-10-20
Job specializations:
  • Business
    Business Systems & Technology Analysis, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 75 - 85 USD Hourly USD 75.00 85.00 HOUR
Job Description & How to Apply Below
Business Systems Analyst (BSA) – Revenue & Sales Automation (n8n / Workato)

New York, United States | Posted on 04/14/2026

We are seeking a Business Systems Analyst (BSA) to support Revenue and Sales process automation within the n8n Automation Department
. This role sits at the intersection of Sales, Rev Ops, Finance, and Technology
, with a strong focus on Lead‑to‑Cash (L2C) and Quote‑to‑Cash (Q2C) workflows powered by n8n and Workato
.

The ideal candidate is a systems‑thinking BSA who can analyze revenue workflows, identify automation opportunities, and design scalable integrations across CRM, CPQ, billing, and ERP systems—working closely with developers and stakeholders to deliver reliable, revenue‑safe automation.

Key Responsibilities
Revenue & Sales Process Analysis
  • Analyze and document current‑state and future‑state revenue and sales workflows, including:
    • Lead Opportunity Quote Order Contract Billing Renewal
  • Identify gaps, bottlenecks, and manual handoffs across Sales, Rev Ops, Finance, and CS teams
  • Translate business requirements into clear, automation‑ready functional specifications
  • Partner with stakeholders to design end‑to‑end revenue automations using:
    • n8n (primary)
    • Workato (secondary)
  • Define integration flows across systems such as:
    • Salesforce (Sales Cloud, CPQ, Service Cloud)
    • Billing platforms (Stripe, Salesforce Billing, Zuora)
    • ERP systems (Net Suite, SAP, Oracle)
    • CLM tools (Docu Sign, Conga, Adobe Sign)
  • Ensure automations support pricing accuracy, contract integrity, billing correctness, and revenue predictability
Cross‑Functional Collaboration
  • Act as a liaison between Revenue stakeholders and automation engineers
  • Facilitate workshops and working sessions with:
    • Sales Operations
    • Revenue Operations
    • Finance & Accounting
    • Legal & Compliance
    • Engineering / Automation teams
  • Support backlog refinement, prioritization, and roadmap planning for revenue automation initiatives
Delivery, Testing & Governance
  • Create and maintain:
    • Business Requirements Documents (BRDs)
    • Functional Specifications
    • Process flows and integration diagrams
    • User stories and acceptance criteria
  • Support UAT strategy, execution, and sign‑off for automated revenue workflows
  • Validate automation outcomes against business rules, revenue policies, and audit requirements
  • Ensure data consistency and integrity across CRM CPQ Billing ERP systems
What Success Looks Like
  • Revenue workflows are automated, auditable, and reliable
  • Sales teams experience faster cycle times and fewer errors
  • Finance trusts billing and downstream revenue data
  • Rev Ops gains visibility and predictability
  • Automation scales as products, pricing, and GTM strategies evolve

This is a 1099 contract role offering a competitive hourly rate of $75–$85, commensurate with experience.

Requirements

Required Qualifications
  • 5–8+ years of experience as a Business Systems Analyst, Rev Ops Analyst, or Sales Ops Analyst
  • Strong hands‑on experience with n8n and/or Workato
  • Strong understanding of B2B revenue models
    :
    • Subscriptions
    • Usage‑based pricing
    • Renewals, amendments, expansions
  • Experience translating business needs into automation and integration requirements
  • Familiarity with API‑driven integrations, event‑based workflows, and system orchestration
  • Experience working in Agile / Scrum environments
Nice to Have
  • Salesforce CPQ or Revenue Cloud exposure
  • Experience designing automation in high‑growth SaaS environments
  • Familiarity with webhook‑based and async processing patterns
  • Prior experience supporting enterprise revenue transformations
  • Certifications or formal training in:
    • Salesforce Business Analyst
    • Workato
    • Automation / Integration Platforms
This is a 1099 contract role offering a competitive hourly rate of $75–$85, commensurate with experience.
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