CX Service Delivery Strategy & Transitions Lead
Listed on 2026-10-20
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Business
Change Management
Mercury seeks a senior program manager to shape CX delivery across incubation, Core Support, and outsourced partnerships. You will synthesize data, build business cases, and guide CX leadership through clear, evidence-based recommendations.
You’ll work with Workforce Management, Enablement, QA, and Support to plan capacity, training, and readiness, driving measurable improvements in customer outcomes and cost efficiency.
We are currently recruiting a CX Service Delivery Strategy & Transitions Lead for our team in New York, NY, United States.
Join Showcify, Inc. and contribute to our ongoing work.
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This posting is for the CX Service Delivery Strategy & Transitions Lead role at Showcify, Inc., based in New York, NY, United States.
We are looking to fill the CX Service Delivery Strategy & Transitions Lead position at Showcify, Inc. in New York, NY, United States.
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