Manager Charters

Select how often (in days) to receive an alert:

The Manager Charters Planning oversees the end-to-end lifecycle of all charter activities, including but not limited to marketing and sales, contract negotiation and execution, day-of-operations planning, and billing and reconciliation. The role drives charter sales growth by promoting the Jet Blue experience and developing strategic relationships with key decision-makers and travel managers within organizations. This position involves strategic planning, business development, and cross-functional collaboration to deliver an excellent flight experience for charter customers while ensuring operational excellence and balancing company priorities.

• Define overall marketing and sales strategy for charter flights, including managing relationships with third party charter brokers.
• Clearly define and communicate our unique competitive advantages.
• Develop new business (including but not limited to: collegiate and professional sports teams, corporate group travel, VIP travel) and manage existing accounts to achieve incremental revenue and market share goals.
• Respond to Request for Proposals (RFPs) and negotiate commercial contract terms and service level agreements for existing and newly-identified charter customers.
• Collaborate with System Operations, Network Planning, and Crew Planning to evaluate aircraft availability, routing feasibility, and crew needs for each potential charter contract.
• Partner with cross-functional stakeholders and business partners to ensure logistical planning is completed for each charter flight including ground handling, catering, crew, and day-of operations readiness.
• Coordinate with cross-functional stakeholders to identify and implement improvements to charter operational planning processes, driving efficiency and operational readiness.
• Coordinate closely with the Director of Operations (DO) and the System Operations Center (SOC) Duty Director to ensure charter flights are conducted in accordance with the air carrier’s operational control system, as required by 14 CFR Part 121 and FAA Advisory Circular 120-101.
• Oversee the assessment and coordination of charter flights to airports not listed in OpSpec C070, ensuring operational feasibility and alignment with regulatory requirements.
• Coordinate with the finance department to understand all financial requirements for billing and reconciliation of each charter.
• Brief senior leadership and all applicable departments on upcoming charters.
• Coordinate all contracts with the legal department.
• Define and monitor key performance metrics and implement new programs as needed.
• Take a significant role in the development of crew members to support the engagement, growth, goal achievement and development of the succession plan and for the department.
• Other duties as assigned.

• Bachelor’s degree in Business Administration, Aviation Management or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience.
• Five (5) years’ experience working with airline operations and/or charter operations
• Three (3) years’ experience working with sales and marketing or business development and account management
• Self-motivated and flexible in a constantly changing environment
• Strong business judgment, leadership and integrity
• Excellent communication skills; with the ability to communicate ideas and recommendations to all levels within the company
• Exceptional project and time management skills, including ability to manage multiple projects simultaneously
• Able to build relationships and work across all levels and influence with impact
• Available for occasional…