Studio Support Lead

The Class is a global somatic movement and education platform founded by Taryn Toomey, with studios in New York and Los Angeles and a Digital Studio streaming to students in 78 countries. For fifteen years, we’ve been on a mission to ignite collective consciousness through individual practice.

Headquartered in NYC, we are growing our passionate team in our Tri Beca studio as we continue to expand the scale and positive impact of The Class for people around the world.

The Class is seeking an organized, proactive, and hospitality-minded Studio Support Lead to help oversee daily studio operations, support our Studio Support teams, and ensure an exceptional experience for our in-person students, Teachers and streaming community.

Working closely with the Studio Manager, the Studio Support Lead will serve as a reliable point of contact for the team, helping maintain operational standards, coordinate daily responsibilities, and ensure the studio runs smoothly.

This is a hands-on position that combines regular Studio Support shifts with dedicated operational responsibilities perfect for the person who is comfortable multi-tasking. The Studio Support Lead will work alongside the team while taking ownership of recurring tasks, studio organization, and administrative follow-through.

The ideal candidate is a confident, hospitality-minded people-person who leads by example, takes initiative, anticipates needs, and finds satisfaction in the details that make a studio feel welcoming, organized, and thoughtfully maintained.

Key Responsibilities

Studio Operations & Team Leadership

Provide on-site management during assigned shifts, serving as a point of contact for Studio Support staff when the Studio Manager is off-site.

Guide the Studio Support team, delegate daily tasks, and ensure opening, closing, cleaning, and operational checklists are completed consistently.

Maintain the cleanliness, organization, aesthetic, and overall atmosphere of the studio, including the fourth-floor storage areas and staff lounge.

Monitor studio supplies, equipment, and maintenance needs, ensuring items are properly stocked, organized, and accessible.

Assist with hiring, onboarding and hands-on training for new Studio Support team members, reinforcing studio standards and procedures.

Identify and address routine operational issues, communicating concerns and outstanding needs to the Studio Manager.

Assist with coordinating shift coverage when requested, while the Studio Manager retains ownership of staff scheduling.

Manage studio communications, including the Tribeca inbox, student inquiries, mail and packages, and signage, and elevateu to the Studio Manager as needed.

Keep studio operations organized and on track: records, checklists, lost-and-found, maintenance and supply requests, and regular updates to the Studio Manager.

Hospitality, Student & Teacher Experience

Greet, check in, and welcome students and guests, delivering the thoughtful and elevated hospitality experience that defines The Class.

Support teachers with Class preparation, breakdown, props, and student inquiries.

Serve as a consistent and reliable point of contact for teachers, anticipating their needs, maintaining clear communication, and helping create a supportive, organized studio environment that allows them to focus on delivering the best possible Class experience.

Prepare and maintain the studio space, including mats, floors, mirrors, bathrooms, locker areas, and front desk.

Maintain a thorough understanding of The Class method, schedule, memberships, packages, and retail offerings.

Lead by example in creating a welcoming, inclusive, and supportive environment for students, teachers, and team members.

Retail, Production & Events Support

Support retail…