Account Operations Executive

Location: New York

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Account Operations Executive

SALES Full Time New York City, NY, US

5 days ago Requisition

Salary Range: $75,000.00 To $90,000.00 Annually

About Us

Unity. Loyalty. Advancement. Charity. It’s what drives United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Founded in 1998 by Isaac

E. Ash to make the very best legwear on the market, ULAC is an industry leader offering a full range of products for babies, kids, teens, and adults. We strive to sell our products at affordable prices for families. Hard work and exponential growth year on year has transformed ULAC into a global apparel and accessories company.

About The Job

The Account Operations Executive plays a key role in supporting the day-to-day operations and growth of the Stance business. This position serves as a strategic partner to the sales team, helping to manage customer accounts, maintain order accuracy, and drive exceptional service for retail partners. The Account Operations Executive will collaborate closely with Merchandising, Production, Logistics, Order Management, and Sales Support teams to ensure seamless execution, resolve issues proactively, and support account performance.

What You Will Do

• Enter, review, and maintain customer orders to ensure accuracy of costing/wholesale price, units, terms, and ship windows.
• Ensure all orders and dates are bucketed correctly in the system, in partnership with sales support.
• Run and monitor the daily NSR and open order reports; flag discrepancies and follow through to resolution.
• Support the weekly ATS process, helping capture in-season OTB opportunities and weekly best- seller/selling data.
• Process bulk/buy and cost requests, and coordinate art requests across relevant departments through to completion.
• Request shipping extensions and process substitutions as directed to help mitigate loss of sales.
• Track and communicate order status, exceptions, and ship-date changes to the Sales Manager and cross-functional partners.
• Prepare account-level order and selling recaps to support weekly updates to team leaders and management.
• Coordinate with Logistics, Order Management, Production, and Merchandising on routing, allocation, and delivery timing.
• Maintain organized, up-to-date account files, order documentation, and customer requirements/routing guides.
• Assist with market appointment logistics, samples, and follow-up items as needed.
• Perform other duties as assigned in support of company needs and operations

What You Bring

• Bachelor’s degree in business sales or marketing or other related field and 2-4 years professional experience or equivalent combination of education and experience.
• Proficient in Microsoft Office specifically Excel and Powerpoint.
• Excellent written and verbal skills as required for effective interpersonal communication.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks and workload seamlessly and follow-up.
• Strong business judgement and sense of urgency and can work independently under critical time frames and work on multiple assignments.
• Ability to read, analyze and interpret data and draw valid conclusions that show understanding and insight with excellent problem-solving skills.
• Ability to be extremely flexible and adaptable in completing a diverse range of assignments in a timely manner and adaptable to change and have the ability to prioritize projects and workload.
• Experience working in a fast-paced environment and ability to apply good work habits to effectively complete assigned tasks and contribute to the…