Program Assistant

Join to apply for the Program Assistant role at The Children's Home
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The Children's Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.

$19-21 an hour

Make a difference in the life of a young person as a Program Assistant in the Chenango County Youth ACT (Assertive Community Treatment) program. Work directly with a team that helps children ages 10‑21 avoid hospitalizations and out‑of‑home placements. The program assistant serves as a non‑clinical staff member who uses a range of administrative skills to keep the team organized and focused on providing high‑quality care.

• Attend specialized training in the Youth ACT model.
• Serve as a frontline representative for Youth ACT participants, families, and supports.
• Remain engaged and informed by attending daily team meetings.
• Communicate with team members regularly.
• Support the team with case coordination.
• Maintain accurate and up‑to‑date logs and case records in the agency Electronic Health Record.
• Perform data entry and reception activities.
• Complete quality call backs to ensure services provided are consistent with the Youth ACT model.

• High School Diploma required.
• Associate's Degree in a related field preferred.
• 6 months to 1 year of healthcare customer service experience.
• Driver's license and ability to maintain insurability throughout employment required.

• Student Loan and Tuition Reimbursement.
• Employee Assistance Program.
• Employee Discounts at the Southern Tier Community Center.
• Opportunities for Professional Development.
• Agency‑Paid CEUs, License Prep Course, and License Exam.
• 403(b) with 6% employer contribution.
• PTO plus 9 paid holidays.
• Childcare Reimbursement.
• Health, Dental, and Vision Insurance (with HSA/FSA Accounts).
• Life Insurance.

The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.