Event Production Manager

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality‑driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well.

If you’re interested in creating inspiring moments of connection, consider joining our team.

Convene Hospitality Group is seeking an experienced and dynamic Event Production Manager to lead the critical launch and ongoing success of Event Operations at Convene 555 Broadway, a premier 32,000 sq. ft. meetings and events venue in the iconic SoHo neighborhood. This role will own the planning, execution, and delivery of all client events, ensuring every function meets Convene’s premium hospitality and production standards from day one.

The Event Production Manager will report directly to the General Manager.

Convene 555 Broadway, SoHo (Set to open Spring 2026)

• Location:
  
  SoHo neighborhood, New York City, within the landmarked Scholastic Building.
• Size: 32,000 square feet.
• Capacity:
  Full venue buyout capacity of just over 450 guests.
• Spaces:
  Features seven unique meeting and event spaces, including a main hall, breakout spaces, a boardroom, and galleries for networking and receptions.
• Key Amenities:
  Offers a white box space for branding, in‑house catering with customization, in‑room AV technology supported by an on‑site team, and dedicated hospitality resources. It is also easily accessible via public transportation.

• Plan and oversee all aspects of meetings programs across our physical, hybrid and virtual products.
• Effectively communicate both verbally and written, with all level of associates, clients, and all Convene departments in an attentive, friendly, courteous, and service-oriented manner.
• Effectively listen to, understand, and clarify concerns raised by associates and clients.
• Serve as a pre‑sales support function for our Sales team to advise on applicable deadlines and requirements to ensure a successful event. Work closely with Sales Department to prepare room diagrams and photos, and facility insights; assist relationship managers in getting clients through the contract phase
• Schedule and host kick‑off call with client.
• Develop event timelines, communicate & enforce all pre‑production deadlines to clients.
• Serve as the primary point of contact for the client leading up to day‑of event. Facilitate conversations to understand their needs for all aspects of their program including but not limited to culinary, service, & AV.
• Prepare and distribute all room diagrams
• Work closely with culinary and service team to finalize menus and timing
• Partner closely with our AV teams to ensure the client’s AV needs are understood, communicated to AV Operations, and executed properly.
• Recommend and/or coordinate with third‑party vendors for event enhancements and experiences (florists, musicians, branding, linens, etc) as required.
• Host client Run of Show Review with AV Production team for Hybrid Events.
• Create and maintain detailed event documentation for each booking
• Track project timelines and status updates in Clickup.
• Responsible for the creation of PEO’s (Program Execution Orders), program diagrams, and invoices for post‑contract add‑ons.
• Support our Event Site Production team with the collection of the livestream event platform details, including, but not limited to, agenda, speaker details, sponsor details, and other collateral.
• Conduct pre‑event and post‑event debriefs for our internal stakeholders.
• Follow up with client with any post‑event deliverables
• Conduct weekly regular PEO meetings with on‑site operations teams.
• Provide status updates to internal and external stakeholders on pre‑production milestones to ensure successful delivery on the day of the event.
• Supervise proper calculation of all program checks and ensure client approval and signatures
• Ensure collection of all program balances

• 3+ years…