Event Coordinator, Creative Arts​/Media

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin‑protecting decisions with real‑time data and capability. Our products span cross‑border, tax, returns, demand planning, and our next‑generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

As the Event Coordinator at Swap, you will play a central role in producing exceptional experiences across two core areas of the business:

The Nest, our curated community for leaders at top fashion and e-commerce brands, and Swap’s Partnerships Team: supporting high‑touch events for partners, brands, and industry executives.

You’ll help bring to life salon‑style dinners, intimate gatherings, round tables, brand activations, and bespoke experiences in New York City, London, and other key markets. This is a uniquely immersive role that blends event production, relationship‑building, and brand experience in equal measure.

You’ll work closely with the Head of Community, Partnerships, Creative, and Marketing teams to deliver events that reflect Swap’s design‑forward, elevated aesthetic. You’ll also contribute meaningfully to the growth of our community, helping foster deeper relationships with some of the most influential brands.

This role offers significant growth opportunities within a rapidly scaling tech company, with hands‑on exposure to community strategy, experiential marketing, partnerships, and brand experience. You’ll also receive close mentorship and development support from the Head of Community as you grow into a core member of the team.

This is a full‑time position reporting directly to the Head of Community and is hybrid in New York City.

• Coordinate and execute all Nest community events and Partnerships events across New York, London, and additional markets as needed
• Lead end‑to‑end event logistics:
• Venue discovery and holds
• Decor and creative details
• Guest list management and communication
• Run‑of‑show development
• Event setup and breakdown
• Serve as on‑site support for all events, ensuring a seamless, white‑glove guest experience
• Own event budget tracking, ensuring alignment with department allocations and cost visibility
• Maintain an organised internal database of best‑in‑class venues, vendors, and creative partners
• Work cross‑functionally with Partnerships, Creative, Growth, and Product Marketing to align deliverables and brand consistency
• Manage RSVPs, confirmations, pre‑event communication, and guest experience workflows
• Assist in capturing event insights, learnings, and feedback to support continuous refinement
• Contribute directly to brand and community building by crafting meaningful touchpoints that strengthen relationships with top‑tier fashion brands

• 3 - 5 years of event coordination, hospitality, experiential marketing, or related internship/professional experience
• A genuine love for brands, design, culture, and high‑end hospitality
• Exceptional written and verbal communication skills; comfortable coordinating with vendors, venues, internal teams, and high‑profile guests
• Hyper‑organised, proactive, resourceful, and comfortable juggling multiple events per month
• Experience managing event logistics (internships count): timelines, vendors, run‑of‑show planning, guest lists, etc.
• A polished, elegant presence. Must be able to represent Swap among founders, C‑suite leaders, and executives at top fashion houses
• Willingness and enthusiasm to be physically present at evening events (typically multiple per month)
• Comfort working in a fast‑paced, rapidly scaling environment where no two days look the same
• A team player who is energised by community‑building, relationship development, and design‑forward experiential work
• Desire to own an ROI‑positive events strategy, specifically as we push…