Design Director

Location: New York

Company description

Heartbeat is a full‑service agency for healthcare Challenger Brands. Challengers are playing a high‑stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me‑too” product into “yes‑please.”

The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients’ market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible. They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spent—all the necessary elements for Challengers to triumph.

That’s the philosophy, here’s the creds: 250+ employees between NYC & LA; 6 agency leaders with decades of tenure; a pile of awards from the likes of the Mannys, MM&M Awards, OMMAs, and Clios; an industry‑leading commitment to diversity and inclusion (with a Med Ad News D&I Champion nod to match); and a President who dared to be quoted as saying, “We celebrate people who stand up and say, ‘You know what?

This is dumb.' Dam‑straight.

Overview

We’re Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind them. And hopefully you’re our next Senior Designer, helping us create impactful work that meets creative and business goals.

At Heartbeat, the Senior Designer cultivates the digital integrity of our brands. You have spent your career living and breathing all things digital. You have developed a portfolio of work centered on delivering inventive interactive solutions. You work well with teams and understand what makes a digital experience unique. You are rooted in visual design but have extended your skills into UI and web design.

You create work that is distinctive, effective, and enviable.

Read on to learn more about what qualities we’re looking for in a new member of the crew and why you’re gonna dig working with us.

Responsibilities What you’re bringing with you:

Across 4+ years of experience, you know what it takes to slay design. These are the core skills you’ve totally nailed:

• Expert‑level knowledge in digital design best practices including responsive UX/XD
• Expertise in Figma and Adobe Creative Suite (including INDD)
• Strong print experience with tactics like brochures, one‑sheeters, and event materials
• Solid verbal and written presentation skills
• Comfort and experience leading client conversations and meetings
• Strong creative problem‑solving skills
• Excellent understanding of composition, color, imagery, typography and all that jazz.
• Self‑motivated, team‑frickin’ player.
• Ability to successfully self‑manage time, process, and workflow within tight deadlines
• Passion, curiosity, and understanding for all things digital

Qualifications How you’ll strengthen the team:

Our team is looking for someone who will turn brand strategy into purposeful design. Beyond that, here’s how you’ll make your mark:

• Partner with creative directors and designers to define and translate strategies into effective visual communication
• Champion, define and implement unique design solutions across digital media
• Conceive of original ideas that bring simplicity and clarity to complex design challenges

Additional information Hell yes, I want to do all of that. But tell me more about Heartbeat…

Heartbeat is a healthcare marketing & creative agency, headquartered in NYC and powered by ~300 smart people all over the US. In the past four years, we’ve been named a 4‑time “Best Place to Work” by AdAge and MM+M and a “Diversity & Inclusion Champion” by Med Ad News .

We care about three big things:

1. Empowering Challenger Brands

We work with marketers who have big mountains to climb and the ambition to make it happen. As their sherpa and sidekicks, we must relentlessly deliver on our core values: insightful, inventive, and courageous.

2. Being the Best Place You’ll Ever Work

This isn’t all pool tables and Bagel Fridays — it’s about giving you…