FCM Meetings & Events - Event Director - NYC, NY

FCM Meetings & Events - Event Director - NYC, NY

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Brand: FCM Meetings & Events
Work type: Full time
Location: New York
Categories: Operations and Logistics

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world’s largest travel agencies, Flight Centre’s footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We’ve been in the event game since 1986, connecting people across the globe and bringing their visions to life.

We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.

Our services include:
Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings Management

To learn more about FCM Meetings & Events please

The Event Director is responsible for the overall execution and success of events, ensuring seamless planning, coordination, and delivery. This role involves managing event budgets, critical timelines, and logistics while leading and mentoring a support team to exceed client expectations. The position requires strong attention to detail, quality control, and adherence to processes to ensure error-free event execution. Effective communication with clients, internal teams, and stakeholders is key, alongside maintaining accurate documentation and reporting.

The Lead Event Planner also contributes to business operations, ongoing training, and professional development, continuously seeking opportunities for growth and excellence in event management.

• To be the lead planner on events, responsible for the overall execution and success.
• To effectively manage the support team on each event, delegating tasks, quality control, providing constructive feedback, and training where needed.
• To build and manage the event critical path with all key deadlines and deliverables.
• To build and manage the event budget, from creation, ongoing updates and post event reconciliation
• Motivate, mentor and lead team to executing tasks and exceeding clients expectations.
• To ensure events are keeping correct systems and processes from the outset to ensure error free event management.
• To maintain accurate files & with accuracy in all event critical documents, reporting and communications
• To oversee deliverables for all event logistics pre, onsite and post event including quality control.
• To maintain effective and customer focused communication throughout with all stakeholders.
• To respond to all client enquiries professionally and within the agreed time frames and to ensure client satisfaction with the response.
• To communicate thoroughly internally with Account Manager and project team.
• To assist with both per event admin tasks and business related tasks to keep the business operating.
• To participate in the available training opportunities, directed by your Business Leader.
• To have competency, growth & development top of mind at all times. To take interest in individual "Brightness of Future".

• Bachelor’s Degree in marketing, communications, hospitality, business or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree.
• A minimum of 5 years demonstrated event, conference and incentive management experience.
• Demonstrated effective customer service skills at a senior level
• Proficient knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.
• Event Management Software:
  Cvent or similar.
• A knowledge of major suppliers and relevant MICE products/destinations

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick…