Operations Manager, Styles and Well

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination.

And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

About the Role:

The New York Times is looking for an operations expert to join our Newsroom Operations team as an operations manager.

You will work with staff members in our Styles, Well, and Real Estate teams, supporting these journalists with a variety of daily responsibilities and short- and long-term projects. You will also occasionally assist other departments within the Culture and Lifestyle umbrella as well, including Culture, The Book Review, Food and Cooking, and others.

We are looking for a detail-oriented person, someone motivated to maximize efficiency, help others, and solve problems for the good of the team. The Operations Manager's work is critical in supporting the journalism produced at The New York Times and all tasks, whether daily, weekly, or one-off, are greatly valued.

This is a hybrid position based in New York City and includes regular attendance in the office each week per your departmental guidance.

Responsibilities:

• Schedule and update attendance for regular meetings and special events
• Support editors during breaking news and timely news events, ensuring that our journalists have what they need to work quickly and efficiently
• Help plan and execute culture-building activities for the departments
• Manage and approve staff expenses in Workday, communicating and adhering to policy limits, correcting categorizations and cost centers
• Manage work and vacation schedules, maintain accurate time banks in Workday and work with Payroll to verify time banks for transfers, departures, and annual payouts
• Oversee accounts payable and accounts receivable for the department
• Be a move coordinator, working with Facilities and other departments on internal desk moves/assignments
• Work with HR and Recruiting teams to assist with position management transactions
• Facilitate Workday management, including onboarding new employees and helping them to get the training, equipment, and information they need
• Purchase supplies and equipment, keep track of all departmental expenses, including capital spending and outside vendor spending
• Work in Coupa for independent contractor onboarding, sourcing events, and purchasing
• Manage and pay freelancers and vendors
• Be available for a variety of tasks that come up: troubleshooting, assisting writers and editors
• Help with special events on an as-needed basis
• Be accessible after hours or weekends as breaking news demands
• You will report to the Senior Operations Manager

Basic Qualifications:

• 3+ years of experience in an operational or administrative role
• Ability to multitask, prioritize and work under deadline pressure
• Experience working with all levels of management and staff; ability to manage the needs of a team of 75+ employees and leaders
• Handle a heavy volume of requests from all stakeholders including answering inquiries, resolving problems, and making appropriate referrals
• Maintain a high degree of confidentiality on all matters
• High energy working style and optimistic attitude, with a keen sense of urgency required

Preferred Qualifications:

• Bachelor's degree, or equivalent combination of training and experience
• Patience and a sense of humor
• Experience working under deadline pressure and be accessible after hours or weekends as breaking news demands
• Experie…