Client Services Representative

Client Services Representative - Ashford

Do you have excellent face-to-face customer service skills? Perhaps your experience comes from hospitality, retail, recruitment, estate agency, lettings, or supervising in a garden centre. Whatever your background, if you enjoy helping people and can work independently, we want to see your CV.

We are recruiting for a Client Services Representative to support a busy business centre. This is a varied and dynamic role, focusing on customer service, front-of-house operations, and administrative support
, with occasional involvement in promoting services to clients.

• Welcome and assist visitors, tenants, and clients.
• Manage reception, communal areas, and meeting rooms to a high standard.
• Support day-to-day operations and administrative tasks.
• Assist with client enquiries and ensure smooth delivery of services.
• Support business centre activities and occasional promotional initiatives.
• Provide reports and support initiatives to enhance the overall client experience.

• Professional, friendly, and confident with excellent communication skills.
• Self-motivated and able to work independently.
• Strong organisational skills and attention to detail.
• Customer-focused with a proactive, positive approach.
• Comfortable using IT systems and performing administrative tasks.

• Salary of £26,000- £28000
• Monday to Friday, 08:30-17:00.
• Free parking on site.
• 25 days annual leave plus bank holidays.
• A professional and supportive working environment.
• A varied role with opportunities to develop skills in customer service, operations, administration, and occasional sales support.