Customer Relations Representative - State Farm Agent Team Member

Full Time in Miami, FL

Our agency has been proudly serving the Miami community since 1990 and expanded to Boca Raton in 2012. With a team of 20 dedicated insurance professionals, we are proud to be nationally ranked and top-producing year after year. Over the past 30+ years, we’ve celebrated our success with trips to destinations like New York, the Caribbean, Las Vegas, Quebec, and more—next stop, Madrid, Spain!

Rick Sanchez, our agency owner, is a graduate of Saint Thomas University, where he played Division I collegiate baseball. He is passionate about making a difference in the lives of his team and clients and supports charities such as Boys & Girls Clubs of America and St. Jude Children’s Research Hospital.

Our office culture emphasizes family, respect, and collaboration. We provide tools, training, and support to help each team member succeed. We foster trust, confidence, and accuracy to ensure professional growth and financial opportunities for our team.

We seek candidates with strong communication skills, a positive phone presence, organizational abilities, and tech-savviness. Bilingual (English/Spanish) skills are a plus but not required. If you’re seeking a rewarding career in a supportive, growth-oriented environment, we’d love to hear from you!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent might be your ideal career! State Farm agents market only State Farm insurance and financial products.

Responsibilities

• Establish and follow up on customer relationships.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits as an Agent Team Member include:

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and sick days)
• Flexible hours
• Growth potential and opportunities for advancement within the agency
• Hiring Bonus

Requirements

• Interest in marketing products/services based on customer needs
• Excellent communication skills—written, verbal, and listening
• People-oriented and detail-oriented
• Proactive problem solver
• Ability to learn computer functions
• Ability to work well in a team environment

If motivated to succeed and interested in this role, please complete our application. We will follow up regarding next steps in the interview process.

This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees must complete licensing and training requirements. State Farm agents are independent contractors who hire their own employees. Employees of agents are not State Farm employees.

Compensation: $45,000 - $60,000 per year

Make a difference in your community every day.

Grow your career with confidence.

Enjoy benefits and rewards that are second to none.