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Customer Relations Representative - State Farm Agent Team Member

Job in Yaphank, Suffolk County, New York, 11980, USA
Listing for: Kyra Slade
Full Time position
Listed on 2025-11-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Yaphank

Benefits

  • Licensing paid by agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
About Our Agency

I’m a third-generation State Farm agent and have been with the company for more than 15 years. I’m married, have one child and a dog, and love taking long walks in my free time.

Our agency offers flexibility, a 401k, and covers licensing costs. We’re in an exciting growth phase and looking for individuals who are passionate about making a difference in the lives of our customers.

If you take pride in your work, value meaningful connections, and want to grow in your career, this could be a great fit for you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Kyra Slade - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
Qualifications
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
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