Client & Community Relations Manager; Part-Time

Client & Community Relations Manager (Part‑Time)

Be the heart of Sit n’ Stay Dog Training in Orchard Park, NY. Join us part‑time and help grow into our next exciting chapter! This people‑facing role combines customer service, sales, office management, and community building.

Base pay range: $16.00/hr – $18.00/hr actual pay based on skills and experience.

• Respond to emails, texts, phone calls, and social media messages.
• Schedule, organize, and conduct Game Plan calls with new clients; manage onboarding and ongoing communication.
• Provide outstanding, nurturing customer service at every touchpoint and coordinate behind‑the‑scenes details.
• Build rapport with the on‑site dog‑school community.
• Lead local outreach to vets, shelters, rescues, pet stores, and more; attend events and networking opportunities.
• Support referral programs, ambassador partnerships, and visibility campaigns.
• Drive revenue by converting leads into paying clients and contribute to promotional campaigns.
• Track KPIs to meet revenue goals and participate in strategy brainstorms.
• Maintain organization: manage schedules, follow‑ups, and key client information; support day‑to‑day operations with the leadership team.

• People person who loves talking, listening, and solving problems.
• Confident in sales and consultative conversations.
• Exceptionally organized, efficient, and dependable.
• Tech‑savvy and quick learner of new software and systems.
• Can work independently while taking direction well.
• Positive, professional, nurturing, and aligned with our values.
• Willing to work on‑site at the dog school (some evenings/weekends) and off‑site at events.
• Excited about helping Sit n Stay grow and build a movement, not just a job.
• Loves dogs and wants to help an organization keep more dogs in homes.

• Warm, collaborative, purpose‑driven team.
• Clear KPI and performance goals to define success.
• Growth and leadership opportunities as we scale.
• Part‑time hours with flexibility; potential to grow into full‑time.
• Pay that starts modest and increases with performance; possible bonus.
• Chance to help more dogs and families live their best lives.

Include a short cover letter telling us:

• Why you’re interested in this position.
• What makes you a great fit for Sit n Stay.
• Your availability and ideal start date.

We can’t wait to meet the person who will help us take the next big leap.

EEOC Statement: Sit n’ Stay Pet Services, Inc. is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected status.