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Head of Customer Experience & Operations
Job in
New York, New York County, New York, 10261, USA
Listed on 2025-12-02
Listing for:
Breakout Tools
Full Time
position Listed on 2025-12-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A luxury brand is seeking a Customer Service Director to lead its customer service function. This role involves overseeing a team, improving processes, and ensuring exceptional client support. The ideal candidate has over 3 years of experience in a high-touch environment, proven problem-solving skills, and is comfortable using tools like and Zendesk. This is a significant opportunity to influence a prestigious brand's service standards and operational excellence.
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