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CX Transformation Lead: Salesforce & AI Workflows
Job in
New York, New York County, New York, 10261, USA
Listed on 2025-12-15
Listing for:
Fair Harbor
Full Time
position Listed on 2025-12-15
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Client Relationship Manager
Job Description & How to Apply Below
A sustainable apparel brand in New York is seeking a Customer Experience Manager to lead their CX team. The successful candidate will manage Salesforce Service Cloud rollout, build AI-driven workflows, and optimize customer service operations. With 5+ years in customer service and management experience, you will enhance team performance while driving project success. The position offers a hybrid work environment and competitive salary between $75,000 and $80,000 annually.
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