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First Customer Success Manager — Onboard & Scale SaaS

Job in New York, New York County, New York, 10261, USA
Listing for: Suiteop
Full Time position
Listed on 2025-12-15
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, CRM System
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Job Description & How to Apply Below
Location: New York

A startup in hospitality tech is seeking a Customer Success Manager to own the onboarding process for new customers. The role involves leading onboarding calls, developing content, and ensuring customers feel supported. Ideal candidates thrive in fast-paced environments and have 1-3 years in SaaS customer success. This is a unique opportunity to define the customer journey and grow within a dynamic team in New York.

Join us to help shape the future of customer support.
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