Manufacturing Operations Specialist

Overview

R2

Net is a diamond bridal jewelry company with a technology soul. R2

Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry ecosystem, including manufacturers, retailers, and consumers.

• Coordinate processing of repair requests and custom orders while ensuring timely completion and customer satisfaction.
• Review and process canceled orders.
• Monitor inventory levels and generate purchase orders while coordinating with vendors for timely replenishment.
• Track outstanding orders and resolve any issues to prevent procurement delays.
• Receive, label, and store replenishment stock and organize inventory for efficient retrieval.
• Resolve order issues promptly, collaborating with teams for smooth operations.
• Assist department manager with daily administrative tasks to enhance efficiency.
• Monitor and process advanced shipping notices from suppliers for timely material receipt.
• Inspect and process product returns from customers, following established protocols.
• Ensure ERP system accuracy for transactions and materials movements.
• Proactively troubleshoot order issues for expedited execution.

• 2-3 years of relevant experience.
• High School Diploma or GED is mandatory.

• Proficiency in using computer systems and software for data entry, order processing, and inventory management.
• Familiarity with ERP systems or similar inventory management software.
• Ability to navigate messaging platforms and communication tools for customer inquiries and vendor follow-ups.
• Effective communication skills, both written and verbal.
• Ability to prioritize workload with strong attention to detail.

At R2

Net, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:

• Paid time off
• Medical, Dental, Vision and Prescription Insurance
• 401(k) Retirement Plan with company match
• Flexible spending account
• Health savings account
• Tuition Reimbursement
• Employee discount
• Parental leave
• Life insurance

Base pay range: $21-$22 per hour. Final pay rate shall be determined and is based on experience and qualifications.