Client Service Healthcare Associate; Class

Overview

Client Service Healthcare Associate (Class of 2026) – New York, NY

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

• Understand each client’s unique business questions and identify the experts who can best provide the answers.
• Find and recruit new experts into the Guidepoint network (over 1,750,000 advisors) and determine which ones are best suited to speak with the client.
• Screen experts to determine suitability for each client project and develop professional profiles to present to clients.
• Work with Project Managers to develop strategies for satisfying client project requests.
• Identify the best leads and invite them to join the network to participate in consultations with clients.
• Utilize Linked In, press releases, case studies, and the internet to find experts who can answer clients’ strategic or investment questions.

• Bachelor’s degree, with strong academic track record
• Previous internship/volunteering/extracurriculars

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

The annual base salary for this position is $70,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance.

You will also be eligible for the following benefits:

• 15 PTO Days, 10 legal holidays, and sick days
• Comprehensive Medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k)
• Life insurance, paid time-off and parental leave plans
• Commuter benefits and corporate discounts
• Development opportunities through Linked In Learning
• Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
• Year-round corporate athletic league
• Casual work environment, team building, and other social events

• Initial Candidate Screen
• Meet the Guidepoint Teams
• Mock Assessment (Role Dependent)
• Complete a simulated client request
• Interview Process Outcome

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.