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Associate Manager of Community & Member Engagement

Job in New York, New York County, New York, 10261, USA
Listing for: Bumble Inc.
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 66000 - 80000 USD Yearly USD 66000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

Inclusion at Bumble Inc.

Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non‑binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.

In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).

At Bumble, we believe love is the most powerful force in the world. The Member Love team is reimagining how we build authentic, hospitality‑driven relationships with our community. We champion the voice of the member—amplifying insights, advocating for change, and creating meaningful touch‑points that make every interaction feel human. In this deeply cross‑functional role, we're the connective tissue that helps our members feel heard, seen, and valued.

We’re looking for a highly motivated Associate Manager of Community & Member Engagement to help us bring Member Love to life across social and community channels. You’ll be on the front lines with our members—engaging them on Instagram, Tik Tok, and Reddit, helping them feel supported, celebrated, and closer to love. You’ll also play a critical role in our member listening and outreach programs, helping amplify the voice of the member, and create surprise‑and‑delight moments.

This role is perfect for someone who’s proactive, creative, solution‑oriented, and energized by building community and connection. You’ll sit in a deeply cross‑functional role and serve as an extension of our brand campaigns by ensuring our members’ voices are at the center of the story.

WHAT YOU WILL DO
  • Manage daily member engagement on Instagram, Tik Tok, and Reddit.
  • Respond to member stories and posts in ways that feel warm, authentic, and consistent with Bumble’s voice.
  • Surface moments for Surprise & Delight that show members they’re truly seen.
  • Help execute our gifting program, from identifying moments to coordinating logistics.
  • Track, log, and measure impact of outreach efforts, capturing reactions, shares, and stories.
  • Help coordinate programming, outreach, and follow‑ups to our members.
  • Support documentation of key insights with cross‑functional teams to inform roadmaps and campaigns.
  • Identify stories, posts, and feedback worth amplifying across Bumble’s owned and earned channels.
  • Partner with Marketing to ensure authentic member stories fuel campaigns, PR, and social.
  • Track emerging member conversations, themes, and cultural trends across platforms.
  • Provide weekly insight snapshots that keep our teams close to the voice of the member.
  • Collaborate with Product, CX, and Marketing partners to make sure member engagement efforts complement—  not duplicate—their work.
  • Serve as a bridge between our members and our teams, helping everyone feel closer to the community we serve.
KEY SKILLS
  • 2–4 years of experience in community management, social media engagement, customer experience, or related roles.
  • Passionate about creating meaningful connections with people online—especially on Instagram, Tik Tok, and Reddit.
  • Skilled at writing in a warm, authentic, brand‑consistent voice.
  • Familiar with social media management tools (e.g., Dash Hudson, Sprout, Sprinklr, or similar).
  • A creative thinker who’s always coming up with fresh ways to surprise, delight, and celebrate community members.
  • Highly motivated, solution‑oriented, and ready to roll up your sleeves.
  • Comfortable working cross‑functionally and sharing insights with different teams.

$66,000 - $80,000 a year

Every message or gift we send is a moment of truth: a chance to build trust, spark joy, and make someone feel seen. In this role, you’ll help transform everyday interactions into stories worth sharing—and ensure that Bumble’s community feels at the heart of everything we do.

About Us

Bumble Inc. is the parent company of Bumble, Badoo, Bumble For Friends, and Geneva. The Bumble platform enables people to build healthy and equitable relationships, through Kind Connections. Founded by Whitney Wolfe Herd in…

Position Requirements
10+ Years work experience
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