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VP, Customer Success & Onboarding - Scale to ARR
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-01
Listing for:
OpenAsset
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
A leading Digital Asset Management firm in NYC is looking for a VP of Customer Success to lead post-sales operations, enhance onboarding and retention, and support customer growth. This executive will work closely with cross-functional teams to implement AI-driven customer strategies and ensure smooth operations as the company scales from $25M to $100M+ in annual revenue. The role requires a hands-on leader with experience in B2B SaaS and excellent communication skills, along with a passion for customer advocacy.
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