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Customer Service Team Lead: Lead & Optimize a 12-Agent Team

Job in New York, New York County, New York, 10261, USA
Listing for: Book of the Month
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 65000 - 70000 USD Yearly USD 65000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading literary subscription service is looking for a Customer Service Team Lead to enhance service operations and manage a team of agents. This role demands strong communication and management skills, as well as experience in customer service. The ideal candidate should have a proactive attitude and the ability to handle multiple projects efficiently. Salary range is between $65,000 and $70,000 annually, in New York.
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