AI-Driven Enterprise CSM: Drive Adoption
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-02
Listing for:
Scrunch LLC
Full Time
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Location: New York
A dynamic marketing technology startup is seeking an experienced Enterprise Customer Success Manager to enhance client engagement with their generative AI search optimization software. The role involves acting as the main contact for enterprise clients, translating data into actionable recommendations, and guiding clients through onboarding. Candidates should have over 5 years of customer success or account management experience in SaaS, strong communication skills, and a team-oriented mindset.
The position is based in New York and offers opportunities for professional growth.
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