Head of Customer Experience & Operations – Risk & Valuations
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-03
Listing for:
S&P Global
Full Time
position Listed on 2026-01-03
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
A leading financial data firm is seeking a strategic Head of Customer Service for its RVS division in New York. The ideal candidate will lead a customer-first culture, champion operational excellence, and engage in cross-functional collaboration. Responsibilities include setting the vision for customer service excellence, delivering outstanding experiences, and tracking key performance metrics.
This role offers a competitive salary and robust benefits including flexible working options.
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