Part-Time Café Ambassador
Listed on 2026-01-06
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Customer Service/HelpDesk
Customer Service Rep, Spanish Customer Service
Location: New York
Part‑Time Café Ambassador – New York City (Capital One)
The ExperienceAre you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best‑in‑class services, create memorable experiences and drive brand awareness at our cafés.
Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well‑being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in youAre you an outgoing, self‑driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem‑solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities- Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
- Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
- Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
- Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
- Stay curious, adaptable and have a desire to learn and grow through self‑development
- Continually learn new digital and technical skills
- Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
- Volunteer within the community and be an advocate for financial literacy
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- Associate’s degree
- At least 2+ years of Retail or Customer‑facing experience
- Proficient in G‑Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Salaries for part‑time roles will be prorated based on the agreed‑upon number of hours to be regularly worked.
Bronx, NY: $59,800 – $64,584 for Café Ambassador
New York, NY: $59,800 – $64,584 for Café Ambassador
New York, New York: $59,800 – $64,584 for Café Ambassador
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more on the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
No agencies please. Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at Recruitin All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to
Seniority levelEntry level
Employment typePart‑time
Job functionOther
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