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Guest Experience & Front Desk Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: M&R Hotel Management
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading hotel management company in New York is seeking a Guest Service Agent to assist guests professionally and courteously in all service-related functions. Responsibilities include checking guests in and out, managing guest requests, resolving complaints, and maintaining service standards. Ideal candidates should be knowledgeable of hotel operations, have excellent customer service skills, and adhere to safety standards. This role is critical to ensuring an outstanding guest experience.
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