Spa Sales and Guest Service Associate

Spa Sales and Guest Service Associate

Join the Hand & Stone Massage and Facial Spa team as a Spa Sales and Guest Service Associate. This role centers on membership sales and guest service, going beyond answering the phone to create 5‑star experiences for every client.

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates serve as the host of the spa, dedicated to creating memorable, exceptional experiences for every client.

• Opportunity: More than just answering the phone—boost your paycheck with our stress‑free membership model. Backed by 20 years of proven success, we offer a supportive environment that prioritizes growth and well‑being.
• Convenience: A variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth: Live sales training webinars and pathways to lead spa associate and management roles.
• Family‑Focused: Work/life balance with 10% weekly Kinder Care discount for childcare, plus personal care and discounts through the Life Mart program.
• Life Mart program benefits available in spas that partner with ADP.

• Meet membership sales goals.
• Maintain detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, building lasting connections.
• Communicate sales, promotions, and service options effectively with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

SA383

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation hiring and termination, benefits, compensation, day‑to‑day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

Seniority level:
Entry level

Employment type:

Part‑time
Job function:
Other
Industries:
Wellness and Fitness Services

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