Receptionist, Customer Service​/HelpDesk

At 62ML, we are dedicated to reshaping brands through strategic insight and storytelling. Our mission is to connect human narratives with measurable outcomes, ensuring growth that’s purposeful and enduring. We prioritize clarity and intention, guiding each brand on a thoughtful journey toward authentic impact and lasting success.

We are seeking a friendly and professional Receptionist to serve as a welcoming first point of contact for customers, visitors, and team members. This entry‑level opportunity is ideal for someone who enjoys working with people, staying organized, answering questions, and contributing to a positive and professional office environment.

• Provide general information about products, services, and company activities.

• Respond to routine questions and assist with customer requests.

• Maintain a clean, organized, and welcoming reception area.

• Assist with scheduling appointments and coordinating routine office activities.

• Receive and organize incoming mail, deliveries, and documents.

• Maintain accurate visitor and customer information.

• Assist with customer follow‑ups and routine inquiries.

• Communicate customer questions and feedback to appropriate team members.

• Support team members with general administrative and customer service tasks.

• Help organize office materials and supplies.

• Assist with maintaining an efficient front office environment.

• Participate in ongoing training and professional development.

• High school diploma or equivalent required.

• Strong verbal and interpersonal communication skills.

• Friendly, professional, and approachable demeanor.

• Customer‑focused attitude.

• Strong organizational and time management skills.

• Excellent attention to detail.

• Comfortable answering phones and interacting with customers and visitors.

• Reliable, adaptable, and dependable.

• Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required.

• Paid training

• Career advancement opportunities

• Professional development programs

• Supportive team environment

• Hands‑on office and customer service experience

• Performance‑based growth opportunities

• Ongoing mentorship and coaching