Airport Customer Service Manager: Lead Frontline Excellence
Listed on 2026-10-07
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Customer Service/HelpDesk
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Management
American Airlines is seeking a Customer Service Manager for the Airport Workforce Management will lead frontline teams to deliver a safe, high-performing operation while providing outstanding customer experiences across the terminal.
The role requires strong leadership, communication, and coordination across departments, with a focus on safety, policy adherence, and operational efficiency in a fast-paced airport environment.
This is a strong opportunity to take on the Airport Customer Service Manager:
Lead Frontline Excellence role at American Airlines.
The position is based in New York, NY, United States.
This opportunity is part of our work in Human Resources, Sales.
The advertised compensation is 51.000 - 87.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Airport Customer Service Manager:
Lead Frontline Excellence role in the description above.
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