Premier Support Lead Enterprise Accounts
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support
Location: New York
Ramp is seeking an Associate Manager to lead Premier Support, a small team of senior specialists who are the daily contact for the most strategic accounts. You will coach performance, own escalations, and partner with Account Management to protect relationships while driving high-quality support.
You will leverage data to drive improvements, build scalable playbooks, and champion AI-powered workflows within the CX organization.
We invite applications for the Premier Support Lead for Enterprise Accounts position located in New York, NY, United States.
Learn more about the Premier Support Lead for Enterprise Accounts role in the description above.
We appreciate your interest in this position.
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This posting is for the Premier Support Lead for Enterprise Accounts role at Ramp, based in New York, NY, United States.
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