Driven Customer Success Manager Upsells
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Technical Support, HelpDesk/Support, Client Relationship Management
Location: New York
Merge is looking for a Customer Success Manager to lay foundations for repeatable revenue growth. You will work with technical stakeholders at customers to accelerate and troubleshoot issues, and manage the post-sales journey from onboarding to renewal, collaborating with sales and professional services to ensure customers adopt Merge.
The ideal candidate will have 3+ years in customer success or account management for software products, an advocacy mindset for clients, autonomy to own
This role, Growth-Driven Customer Success Manager (Renewals & Upsells) at Merge, could be your next opportunity.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 125..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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