Customer Success Analyst - Document Review & Feedback
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management
Mercor is hiring a Customer Support / Success professional with experience in customer support, service delivery, or customer success roles to review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.
You will work with cross-functional teams on high-impact evaluation projects, leveraging strong analytical and written communication skills to drive improvements and customer satisfaction.
Based in the United States; NYC area preferred.
We would love to welcome a new Customer Success Analyst - Document Review & Feedback to our team in New York, NY, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in New York, NY, United States.
This opportunity is part of our work in Human Resources, Sales.
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