Customer Service Representative

Anbit Air is seeking a friendly and professional Customer Service Representative to be the first point of contact for our clients. You will handle inbound calls, schedule service appointments, process requests, and ensure a positive client experience. This role is perfect for someone who enjoys helping people and thrives in a dynamic, team-oriented environment.

• 1+ year of customer service experience, preferably in a service industry
• High school diploma required; associate's degree preferred
• Excellent verbal and written communication skills
• Proficiency with CRM and scheduling software
• Strong problem-solving and conflict resolution abilities
• Ability to multitask in a fast-paced environment
• Basic understanding of HVAC/plumbing services preferred
• Bilingual (English/Spanish) a plus
• Availability for standard business hours with occasional overtime

Comprehensive health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development and training

Comfortable office environment

Team building events

Career advancement into team lead roles

We're more than just an HVAC & plumbing company. We're a team of passionate professionals committed to excellence, innovation, and each other's success.