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Senior SaaS Customer Success Lead & Onboarding

Job in New York, New York County, New York, 10261, USA
Listing for: Network Talent
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 86000 - 105000 USD Yearly USD 86000.00 105000.00 YEAR
Job Description & How to Apply Below
Position: Senior SaaS Customer Success Lead Growth & Onboarding
Location: New York

Network Talent is seeking a Senior Customer Success Manager for a fast-growing SaaS platform based in New York. You will be the first market representative, collaborating closely with Sales and Product teams to ensure customer success and long-term retention.

You bring at least 5 years in Revenue Management (hotels) with experience engaging senior stakeholders, thriving in a dynamic startup. Background in Tech, Sales, Hospitality or Consultancy is a bonus.

Are you ready to take on the Senior SaaS Customer Success Lead Growth & Onboarding role at Network Talent?

As a Senior SaaS Customer Success Lead Growth & Onboarding, you will play an important part at Network Talent in New York, NY, United States.

We invite applications for the Senior SaaS Customer Success Lead Growth & Onboarding position located in New York, NY, United States.

Position Requirements
10+ Years work experience
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