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Hybrid Customer Success Manager — Tech

Job in New York, New York County, New York, 10261, USA
Listing for: Harmony
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Customer Success Manager — Housing Tech Growth
Location: New York

Harmony is hiring its first Customer Success Manager in New York City, a hybrid role with 1–2 days in the Manhattan office. You will own customer relationships from contract to growth, onboard and train users, and translate needs to Product, Design, and Engineering.

You’ll also define support and build the team to deliver it. Ideal candidates have experience in affordable housing, real estate, property management, or regulated fields, plus startup experience and prior leadership of a customer

For the Hybrid Customer Success Manager — Housing Tech Growth position at Harmony, we are reviewing applications now.

All applications are reviewed carefully by our team.

The position is based in New York, NY, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 90..

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