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Hybrid Banking Support & Solutions Specialist

Job in Pitcher Hill, Onondaga County, New York, USA
Listing for: Empower FCU
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
  • Finance & Banking
    Banking & Finance, Bank Customer Service
Job Description & How to Apply Below
Location: Pitcher Hill

Empower FCU seeks a Customer Service Specialist to respond to member inquiries via phone, email, and chat. You will resolve balances, transfers, and payments while promoting tailored banking products. The role emphasizes security, accuracy, and friendly service in a fast-paced environment.

Hybrid position with five on-site days at our Syracuse, NY headquarters after a 90‑day onsite training period. Prior financial service experience is preferred; HS diploma or GED required.

We have an opening for a Hybrid Banking Support & Solutions Specialist in Pitcher Hill, NY, United States within Management & Operations, Sales.

Step into the Hybrid Banking Support & Solutions Specialist role at Empower FCU in Pitcher Hill, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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