Airport Customer Service Leader - Safety, Ops & Team
Listed on 2026-10-10
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Customer Service/HelpDesk
Airport Operations & Services -
Management
Airport Operations & Services
Location: New York
American Airlines, based at JFK, is seeking a Sr. Customer Service Manager to lead front-line teams in a safety-focused, high‑performing operation.
You will coach, mentor and develop leaders, manage escalated issues, and align departments to deliver a superior customer experience across a fast-paced environment. The role requires shift work, weekend/holiday availability, and on-site presence at the New York base.
Step into the Airport Customer Service Leader
- Safety, Ops & Team Growth role at American Airlines in New York, NY, United States and grow with us.
The Airport Customer Service Leader
- Safety, Ops & Team Growth position in the Management & Operations, Sales field is open for applications.
We have an opening for a Airport Customer Service Leader
- Safety, Ops & Team Growth in New York, NY, United States within Management & Operations, Sales.
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