Merchant Support Specialist: Lead Customer Care
Listed on 2026-10-10
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Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Location: New York
SBH Career is seeking a Merchant Support Specialist in Brooklyn, NY, to be the first point of contact for merchant customers. This hands-on role focuses on answering questions, troubleshooting issues, managing follow-ups, and guiding newly onboarded merchants through the transition to ongoing support, collaborating with product, development, and sales teams to resolve problems efficiently.
The ideal candidate is patient, organized, tech-savvy, and solutions-oriented, with excellent communication
We would love to welcome a new Merchant Support Specialist:
Lead Customer Care in Payments to our organisation in New York, NY, United States.
For the Merchant Support Specialist:
Lead Customer Care in Payments position at SBH Community Service Network Inc., we are reviewing applications now.
Step into the Merchant Support Specialist:
Lead Customer Care in Payments role at SBH Community Service Network Inc. in New York, NY, United States and grow with us.
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