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Deployment & Customer Operations Lead

Job in New York, New York County, New York, 10261, USA
Listing for: Phoebe
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Location: New York

Phoebe is seeking a high-agency operator to lead customer deployments, from kickoff to activation, helping home health agencies adopt Phoebe at scale.

You will map workflows with agency owners, train teams, remove blockers, and drive real usage, with the goal of faster, cleaner, repeatable deployments across customers.

This role sits at the center of implementation, operations, product feedback, and company-building, requiring hands-on execution and cross-functional collaboration.

The Deployment & Customer Operations Lead position in the Management & Operations field is open for applications.

We would love to welcome a new Deployment & Customer Operations Lead to our organisation in New York, NY, United States.

For the Deployment & Customer Operations Lead position at Phoebe, we are reviewing applications now.

Step into the Deployment & Customer Operations Lead role at Phoebe in New York, NY, United States and grow with us.

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