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Senior E-Commerce Customer Care Agent; Hybrid, Seasonal

Job in New York, New York County, New York, 10261, USA
Listing for: Applied Labs
Full Time, Seasonal/Temporary position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Job Description & How to Apply Below
Position: Senior E-Commerce Customer Care Agent (Hybrid, Seasonal)
Location: New York

The New York Times Company, via Wirecutter Store, is hiring two Senior Temporary Customer Service Agents to be the customer-facing voice during the Q4 peak. You will handle email and chat inquiries, resolve order statuses, and coordinate with supply partners to ensure fast, friendly service.

Based in New York, the role is in-office during weekdays with weekend remote flexibility during peak periods; shifts include 9:00 AM–1:00 PM and 1:00 PM–5:00 PM.

We are looking to fill the Senior E-Commerce Customer Care Agent (Hybrid, Seasonal) position at Applied Labs in New York, NY, United States.

The Senior E-Commerce Customer Care Agent (Hybrid, Seasonal) position in the Management & Operations, Sales field is open for applications.

We have an opening for a Senior E-Commerce Customer Care Agent (Hybrid, Seasonal) in New York, NY, United States within Management & Operations, Sales.

Position Requirements
10+ Years work experience
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