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Healthcare SaaS Customer Success Manager | Multi-site

Job in New York, New York County, New York, 10261, USA
Listing for: Hexmodal
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 95000 - 110000 USD Yearly USD 95000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: New York

Hexmodal is seeking a Customer Success Manager to own client relationships after the sale, ensuring ongoing value, adoption and renewal across healthcare facilities. You will be the primary contact from PO onward—through implementation, go-live and expansion—configuring the platform, training users, and coordinating with the Project Manager to keep deployments on track and customers satisfied.

You'll monitor the Customer Health Score, manage renewals, and share insights with Product and

Our team is growing, and we are hiring a Healthcare SaaS Customer Success Manager | Multi-site in New York, NY, United States.

Are you ready to take on the Healthcare SaaS Customer Success Manager | Multi-site role at Hexmodal?

We would love to welcome a new Healthcare SaaS Customer Success Manager | Multi-site to our organisation in New York, NY, United States.

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