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Senior Customer Success Lead – AI WealthTech; Hybrid, Equity

Job in New York, New York County, New York, 10261, USA
Listing for: Otterbrook
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 130000 - 165000 USD Yearly USD 130000.00 165000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead – AI Wealth Tech (Hybrid, Equity)
Location: New York

Otterbrook is seeking a Customer Success Manager for our AI-Native Wealth tech platform in New York. You will own customer relationships from contract signing to renewal, partnering with wealth advisors and attorneys to drive adoption, value, and account growth.

You will lead platform trainings, run strategic reviews, and build trusted relationships across firms, from executives to day-to-day staff, while shaping the product roadmap with customer insights.

We are currently recruiting a Senior Customer Success Lead – AI Wealth Tech (Hybrid, Equity) for our team in New York, NY, United States.

The advertised compensation is 130..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Success Lead – AI Wealth Tech (Hybrid, Equity) role in the description above.

Position Requirements
10+ Years work experience
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