Member Experience Lead — Elite Customer Care & Ops
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Grouper seeks a Member Experience Manager to ensure every member has a seamless, awesome experience. You’ll be the backbone of our member journey, juggling quick problem solving, humor, and high-energy service to make interactions feel effortless.
Ideal candidates are college graduates who have thrived in fast-paced settings, with grace under pressure and a multitasking mastery. Startup experience and a love of technology are pluses.
Step into the Member Experience Lead — Elite Customer Care & Ops role at Grouper in New York, NY, United States and grow with us.
We are looking to fill the Member Experience Lead — Elite Customer Care & Ops position at Grouper in New York, NY, United States.
The Member Experience Lead — Elite Customer Care & Ops role at Grouper is now open for applications in New York, NY, United States.
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