Service Writer & Customer Care Advisor
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Joe Johnson Equipment (JJE) in Albany, NY is seeking a Service Writer to act as the primary liaison between customers and the service department. You will translate customer needs into detailed work orders, coordinate with technicians and parts, and manage repairs with a focus on customer satisfaction.
The role requires 3+ years in admin/customer service, experience with quotes and work orders, and proficiency in MS Office and dealership systems.
We would love to welcome a new Service Writer & Customer Care Advisor to our organisation in New York, NY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Service Writer & Customer Care Advisor role in the description above.
We appreciate your interest in this position.
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