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Emergency Response Information Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: City of New York
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief, Bilingual
  • Government
    Emergency Crisis Mgmt / Disaster Relief, Bilingual
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

The Office of Emergency Response Unit (OER) seeks a Customer Information Representative in New York City. The role handles customer service via computer databases and coordinates responses for emergencies and non-emergency situations.

A rostered shift includes 2 PM–10 PM, Thursday to Monday, with weekend work and two weekdays off. Required qualifications include a college degree or two years of relevant experience, or a combination per NYC guidelines.

This role, Emergency Response Information Specialist at City of New York, could be your next move.

Learn more about the Emergency Response Information Specialist role in the description above.

We appreciate your interest in this position.

Join City of New York and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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