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EMEA Customer Success & Onboarding Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Float
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, HelpDesk/Support, French Customer Service
Salary/Wage Range or Industry Benchmark: 74000 - 91000 USD Yearly USD 74000.00 91000.00 YEAR
Job Description & How to Apply Below
Location: New York

Float is hiring a Customer Support Specialist (EMEA) to support a global customer base from a remote Europe‑friendly time zone. You will handle complex inquiries, audit AI conversations, and contribute to self‑serve onboarding and onboarding improvements.

You’ll engage in proactive onboarding for new customers, flag churn signals, and help evolve onboarding for SMB and self‑serve segments across the EMEA region.

Our group is growing, and we are hiring a EMEA Customer Success & Onboarding Specialist in New York, NY, United States.

This is an excellent opening to take on the EMEA Customer Success & Onboarding Specialist role at Float.

As a EMEA Customer Success & Onboarding Specialist, you will play an important part at Float in New York, NY, United States.

We invite applications for the EMEA Customer Success & Onboarding Specialist position located in New York, NY, United States.

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