Bilingual Customer Service Representative

Job Description

The J.R. Orenstein Agencyis seeking a Bilingual (English/Spanish) Customer Service Representative to join one of thetop-performing State Farm agencies in the country! You will be responsible for helping customers with their Home, Auto, Life, & Health insurance needs. Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection.

We are looking for empathetic, self-drivenindividuals who are''A'' player sand want to make a great living! Our work environment isfast-paced, upbeat,and results-driven.

Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you are looking for a career on ahigh-performing teamthatcares about people,we want to talk to you!

• Paid Time Off (PTO)
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Career Growth Opportunities
• Life Insurance
• Evenings Off
• Retirement Plan
• Health Insurance
• Performance Bonus

• Perform policy reviews with current customers.
• Active outreach to current customers
• Answer incoming client calls & assist with their servicing needs.
• Demonstrate competency and knowledge of new products & rules for our industry.
• Look for gaps in client insurance plans and make appropriate recommendations

We’re seeking motivated sales professionals who embody the following qualities:

Highly Motivated
:
You thrive when working towards goals and are driven to achieve success.

Ambitious
:
You have a strong desire to grow and excel in your career.

Confident and Assertive
:
You’re comfortable reaching out to potential clients and can effectively communicate your ideas.

Action-Oriented
:
You focus on getting things done and making things happen.

Tech-Savvy
:

You’re quick with computers, adaptable to new software, and efficient in managing data and processing information.

Bilingual
:
Must be fluent in Spanish & English

The J.R. Orenstein's core values are having a
positive mindset
, being
customer-focused
,
coachable
,
self-driven
, and a
team player
. We lead with these core values every day which allows our team members to genuinely enjoy being a part of the agency and their team in order to provide excellence for our clients and each other.